Manage alarms

The Manage Alarms option on Fault menu allows you to view, filter, acknowledge alarms and export the alarm details in supported formats.

To view all alarms, go to Fault menu and click Manage Alarms option. A list of all alarms under All Alarms tab is displayed.

Click Next, Last, First, or Previous button provided on bottom right of Manage Alarms page in order to navigate through this list. The Ack Status check box will be checked against an acknowledged alarm and unchecked against an unacknowledged alarm.

Do any of the following, as desired:

To view alarms based on severity, click the respective severity tab provided namely critical, major, minor, and warning.
To view the list of acknowledged alarms, click Acknowledged tab.
To view the list of system generated alarms i.e the alarms generated at EMS and NMS server, click System Generated tab.
To filter alarms based on Node IP, Node Name or Object Label, select Show inline filtering check box and enter the value in the required field.
Right click options: Select the desired alarm and right-click. A set of options are displayed as follows:
- To view the affected rings, click View Affected Rings. View Affected Rings window is displayed showing the affected rings with respect to the selected alarm.
- To view the affected tunnels, click View Affected Tunnels. View Affected Tunnels window is displayed showing the affected tunnels with respect to the selected alarm.
- To view the affected services, click View Affected Services. View Affected Services window is displayed showing the affected services with respect to the selected alarm.
- To view the affected cross connects, click View Affected CrossConnects. Manage Cross Connections window is displayed showing the affected cross-connects with respect to the selected alarm.
- To view the affected circuits, click View Affected Circuits. Manage Circuits window is displayed showing the affected circuits with respect to the selected alarm.
  NOTE 1: In case of multiple alarms row selection, only View Affected CrossConnects and View Affected Circuits right-click options are available for selection.
  
  NOTE 2: Right click options -> Debug Alarm option is not supported in this release.

Manage Alarms parameters

Parameter	Description
Severity	Displays alarm severity as warning, major, minor, or critical along with color indication corresponding to the alarm's severity.
EMS Name	Displays the name of EMS having the node on which corresponding alarm was generated.
Node IP	Displays IP address of the node on which the alarm was generated. Click the link to open the selected node on Manage Nodes page.
Node Name	Displays name of the node on which corresponding alarm was generated.
EMS Time	Displays date and time in EMS when the alarm was generated.
Source Time	Displays date and time on source when the alarm was generated.
Object Label	Displays the object/port name on which the alarm was generated.
Probable Cause	Displays the cause of the alarm.
Description	Displays the type of alarm.
Ack Status	Displays the acknowledgment status of the alarm. The check box will be selected in case of an acknowledged alarm.
Ack By	Displays who has acknowledged the alarm.
Ack Message	Displays the acknowledge message entered by the user.
Message	Displays the system generated message for a given alarm.
Enable auto refresh	Select the check box to enable automatic refreshing of Manage Alarms page. The check box will be selected by default. When auto refresh is enabled, the user can select time interval for the auto refresh in Every drop down field.
Every	Click the drop-down option and select the time interval value in seconds after which the auto refresh will happen. The acceptable values are 30, 60, 90, and 120 seconds. This parameter is disabled if Enable auto refresh check box is unchecked.

Color representation of alarms

	Color	Severity/Description
	Yellow	Warning
	Light orange	Minor
	Orange	Major
	Red	Critical

Acknowledge Alarm

Perform he following steps to acknowledge alarms:

On Manage Alarms page, select the desired alarm(s) and click (Acknowledge Alarm). Acknowledge Message text box prompting the user to Enter Acknowledge Message appears.
Enter the message. Acceptable values includes a-z, A-Z, 0-9, &, -, _, .(dot), and (space).
Click Apply. Acknowledgment Successful message is displayed.
Click OK. To view the acknowledged alarm, click Acknowledged tab on Manage Alarms page.

Filter Alarm

To create a filtering criteria for the alarms click on (Filter Alarms). Filter Alarms page is displayed. For more details, refer Filter Alarms.

Unacknowledge Alarm

Perform the following steps to unacknowledge alarms:

On Manage Alarms page, click Acknowledged tab and select the desired alarm(s) from the list.
Click (Unacknowledge Alarm). Unacknowledge Message text box prompting the user to Enter UnAcknowledge Message appears.
Enter the message. Acceptable values includes a-z, A-Z, 0-9, &, -, _, .(dot), and (space).
Click Apply. Unacknowledgment Successful message is displayed.
Click OK.

Alarm clearing procedure

Perform the following steps to view the alarm clearing procedure:

On Manage Alarms page, under All ALARMS tab select the desired alarm from the list.
Click (Show Clearing Procedure). Clearing Procedure window is displayed.

Show Node in Topology View

Perform the following steps to view the node associated with a specific alarm in Topology View window:

On Manage Alarms page, click the desired tab and select an alarm from the list (only one row selection is allowed).
Click (Show Node). A message Please open Topologyview and see this node as selected is displayed.
NOTE: The above message is displayed only when the Topology View is already launched.

If the Topology View window is not open, the system generates a warning message TopologyView is not Launched, Please Launch TopologyView and try again and prompts the user to first open the Topology View.
Click OK and go to Topology View window.
Under Network View (Nodes) tab, the alarm associated node is shown highlighted in pink.

View affected objects

Perform the following steps to view affected objects on the particular alarm:

On Manage Alarms page, click Acknowledged tab and select the desired alarm(s) from the list.
Click (View Affected Objects) and select the desired option from the drop down.
- To view the affected rings, click View Affected Rings. View Affected Rings window is displayed showing the affected rings with respect to the selected alarm.
- To view the affected tunnels, click View Affected Tunnels. View Affected Tunnels window is displayed showing the affected tunnels with respect to the selected alarm.
- To view the affected services, click View Affected Services. View Affected Services window is displayed showing the affected services with respect to the selected alarm.
- To view the affected cross connects, click View Affected CrossConnects. Manage Cross Connections window is displayed showing the affected cross-connects with respect to the selected alarm.
- To view the affected circuits, click View Affected Circuits. Manage Circuits window is displayed showing the affected circuits with respect to the selected alarm.
  NOTE: In case of multiple alarms row selection, only View Affected CrossConnects and View Affected Circuits right-click options are available for selection.
  
  Right click options -> Debug Alarm option is not supported in this release.

Alarms report

Perform the following steps to export the report of alarms details and generate a report in any of the formats supported:

On Manage Alarms page, select the alarm category by selecting the desired tab and click (Reports).
Do one of the following as desired:
- To generate a report of alarms displayed in the current page under the selected tab, select the desired format namely PDF/CSV/XML/HTML. The output is displayed in the chosen format. Save the file in the desired location.
- To generate a bulk report of all alarms present in TJ5500, select the desired format namely Bulk Report PDF or Bulk Report CSV. A success message is displayed and the report is saved on the server.

Sorting the Alarms

Perform the following steps to sort the alarms based on node IP/node name/EMS name/EMS time/Source time/NMS time:

On Manage Alarms page, select the alarm category by selecting the desired tab and click (Sort By).
Select the option from the drop down. The alarms will be listed based on the sorting selection.

Defining Rows Per Page

Rows Per Page option allows user to define the number of alarm records displayed per page on Manage Alarms page for the current session. The number of rows can be defined as either 100/200/300/400/500/600/700/800/900/1000/1100/1200/1300/1400/1500.

Perform the following steps to define the number on rows on Manage Alarms page:

Go to Fault menu and click Manage Alarms option. Manage Alarms page is displayed.
Under All Alarms tab, click (Rows Per Page) and select the desired number. Manage Alarms page is displayed with the defined number of rows of alarm.