Notifier Alert

TJ5100-S allows you to add new Notifier Alerts using this option. The Alert can be generated for different severity levels such as Informational, Important Information, Warning, Serious Warning, Error, or Serious Error. When you subscribe for events of a certain severity level, you will get notified for events that are equal to or above that severity level. Similarly, you can generate notifier immediately after the occurrence of a particular event or After Correlation. You can also generate the notifiers based on Node Address.

Once the Notifier Methods are configured, notifier alerts can be configured. To do so, from the left menu panel, click and select Alerts.

The Notifier Alerts page displays Alert details such as Name, Type, Status, Severity, Severity Type, Notifier Type, Event Type, Delivery Option, Notifier Method and escalation levels.

From this page, you can add, edit, delete, enable and disable alerts.

Add Alert

To add Email Notifier, click on from the Notifier Alerts page. Follow the below steps:

Add a Notifier Name

Notify Condition

Select Notifier Type, Severity and Device Group filter from the dropdown menu.
Select a template for the threshold message, using the the dropdown menu.
Select Notification delivery options from the dropdown menu.

Acknowledgment

Select the appropriate option from the drop-down menu for the ‘Escalate to’ field.
Select escalation level (Level 1). Once the first level is added, this field will automatically change to Level 2.
Select business Hour profile from the dropdown menu provided.
Type in the Acknowledgment Time limit in minutes.
Select ‘Yes’ or ‘No’ for Escalation without Acknowledgment field.
Click to add ‘Level 1’ escalation.
Multiple levels of escalation can be added by defining the escalation method and clicking on repeatedly.

Notifier Method

Select Notifier Method from the dropdown menu (These are the same options, defined in the previous step).
Select Business Hour Profile from the dropdown menu.
Click to add a notifier method. Multiple notifier alerts can be set for the same event but, different business hour profiles.

Once all the steps are complete, select from the bottom of the page, to save the notifier alert.

Once notifier alerts are configured, the notifier alert page would look like below:

Edit Alert

To edit a notifier alert, from the Notifier Alerts page, select the alert and click . Make the necessary changes and click to save changes.

Delete Alert

To delete a notifier alert, from the Notifier Alerts page, select the alert and click .

Select to delete or to cancel deletion.

Enable Notifier

Notifiers could be enabled/disabled temporarily, as per necessity (Alerts will be raised only when the alerts are in ‘Enabled’ status).

From the Notifier alert page, select the alert and click to enable the alert.

The status will show as ‘Enabled’.

Disable Notifier

Notifiers could be enabled/disabled temporarily, as per necessity (Alerts will be raised only when the alerts are in ‘Enabled’ status).

From the Notifier alert page, select the alert and click to disable the alert.

The status will show as ‘Disabled’.