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Retry users

Retry User option allows you to re-add a failed user. This option is available under NMS Users, EMS Users, and Node Users tabs on Manage Users page. Ensure that the Radius server is reachable during re-adding procedure.

Perform the following steps to try adding a failed user:

  1. Go to Security > User Management menu and click Manage Users option. Manage Users page is displayed.
  2. Go to the desired tab (NMS Users/EMS Users/Node Users) and select a user with failed status.
  3. Click (Retry User). A success message is displayed.
  4. Click OK.

See also

User Management

Create user

Edit user details

Delete user

Add user to other EMS(s)

Add user to node

Set user preference

Unblock user

Summary report of users

Group users